Time Matters Support Site by ITP
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Hope you can help me out…
WE have just bought a new server and we re-installed time matters with the old db and everything is working fine..
But we can’t find the The Time Matters quickbooks server not the quick books server but the time matters server for quick books…if you could shed some light on this, I would appreciate..
You should find the file in the default TMW9E install location. Its just an exe that gets placed. If your having problems give our office a call 414-453-7100 we can help remotely.
How do i change the font size in “instant” Message. It is to small.
Only standard windows options when your right click on your desktop and go to preferences. No way to adjust font there. The messages also show on the journal if its easier to read there for you. Thanks for stopping by!
Our billing.tps file gets corrupted quite often and for the most part the rebuild option works but recently we have had to go back to a previous backup. Any ideas?
I am a solo with one laptop and no employees using TM 8.0 with Billing Matters. I just bought a Windows 7 machine, and cannot install TM 8 on it. I spent $650 on the program and another $2,000 in consulting to set it up, and am hoping I do not have to start all over. I am just getting used to TM 8. What are others doing for Windows 7 compatibility?
Is it possible to get the whole databackup in tabular format. mdb, accdb, or any other tabular format. .bak backup file
Unfortunately only TM 10 will work on Windows 7. You can get TM 9 with the latest services packs to work but 8 and older won’t work. You will need to do the upgrade sorry. Please contact our office if we can be of any assistance. 414-453-7100
Unfortunately corruption of TPS files is common in the pro version. That is why Lexis has moved entirely away from that platform. Best bet is to clean up and archive as much billing data as possible that might help. Keeping a very solid backup and having Shadow File copy running on your server during the day is the best defense with TM Pro. Please contact our office if we can be of any assistance. 414-453-7100
You can use an ODBC connection in Access or Excel or for an easier solution there are 3rd party programs which can take SQL and export to excel. We have used “Export Query to Excel Pro” before.